Dear Best Buy,
Please, please, PLEASE, PLEASE fix my TV. Now.
It's been broken since December 13th. That's a long time without a TV, dudes. Especially when you have two little kids at home and several snow days. COLD, can't-spend-more-than-10-minutes-outside-to-play snow days.
We paid for the warranty. Stop making excuses. I don't care if the part is back-ordered. I highly doubt there is only one place in the entire world that makes or carries the part we need.
Stop making excuses, trying to get me to wait for the back ordered part. My five year old can come up with better excuses than you.
And for the love of Pete, if our account says it's missing information, CALL ME AND ASK FOR IT. I know you have our phone number because that's how you access our account. Don't wait for me to call and they say "Oh wait - we do have all of your info. I'll reprocess the application."
Seriously.
I'm about ready to charge into your store and go all Crazy-Pregnant-Lady-with-a-Grudge-and-Firm-Grasp-of-the-English-Language on you.
And you don't want that.
Trust me.
So. Just fix the frickin' TV like you said you would.
Thank you.
Please, please, PLEASE, PLEASE fix my TV. Now.
It's been broken since December 13th. That's a long time without a TV, dudes. Especially when you have two little kids at home and several snow days. COLD, can't-spend-more-than-10-minutes-outside-to-play snow days.
We paid for the warranty. Stop making excuses. I don't care if the part is back-ordered. I highly doubt there is only one place in the entire world that makes or carries the part we need.
Stop making excuses, trying to get me to wait for the back ordered part. My five year old can come up with better excuses than you.
And for the love of Pete, if our account says it's missing information, CALL ME AND ASK FOR IT. I know you have our phone number because that's how you access our account. Don't wait for me to call and they say "Oh wait - we do have all of your info. I'll reprocess the application."
Seriously.
I'm about ready to charge into your store and go all Crazy-Pregnant-Lady-with-a-Grudge-and-Firm-Grasp-of-the-English-Language on you.
And you don't want that.
Trust me.
So. Just fix the frickin' TV like you said you would.
Thank you.
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